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How We Handle Your Data at 6zzz

This page sets out the data we hold when you open an account, deposit through bKash, Nagad or Rocket, and move through the lobby.

Account data mapCookie controlsChange requestsWallet records
6zzz How We Handle Your Data at 6zzz
DATA HANDLING

How bKash, Nagad and Rocket Records Are Kept

Your records sit behind the same login that guards your account wallet, and an agent sees only the slice needed to answer your case. A new device asks for the one-time code sent to your registered number before it gets in. Cookies are split by job: those that keep you signed in cannot be switched off; preference and measurement cookies can be turned down in settings. We hold account and transaction records while your account is open, then for the period local law requires. Update a wrong mobile number early — it is the usual reason a request stalls.

Encrypted sessions

Logins run over an encrypted connection, and the one-time code lands on the mobile number you registered. Change your password from the account wallet whenever you suspect someone else has seen it.

Cookie choices

Sign-in cookies keep the lobby working, so they stay on. Preference and measurement cookies you can switch off from the settings panel, and the lobby still opens with them disabled.

Record retention

Deposit and withdrawal references stay attached to your account while it is open, and for the period your local law sets afterwards. Ask the privacy desk which records are held.

Sharing limits

Payment partners receive the transaction reference and amount needed to settle your bKash, Nagad or Rocket transfer. They do not receive your lobby history or the games you opened.

REACHING US

Where to Send a Privacy Request

Privacy requests reach us through three doors, and each leaves a record you can follow up on. Open the help chat from inside your account wallet and the agent already sees your registered mobile number, so you skip the introductions. For anything wider — a copy of your records, a correction, a deletion request — write to the privacy desk from the email tied to your account. If the query involves a bKash, Nagad or Rocket transfer, keep the transaction ID in the message; we check it against your wallet before answering.

In-account help chat Tap the help icon in your account wallet, pick Privacy, and the agent gets your registered mobile number and recent deposit references without you typing them again. Suitable for quick fixes.
Privacy desk email Write to the privacy desk from the email tied to your account so we can confirm it is you. Put 'data request' in the subject and describe what you need changed or removed.
Wallet record request Ask for a copy of the transaction references we hold against your bKash, Nagad or Rocket deposits. Include the wallet number and the date range, and we will send the matching records.

Questions About Your Data and Rights

The questions below are the ones readers send us most often about this policy, answered in plain words. Anything about a specific transfer is easier to sort in the help chat inside your account wallet, because the agent can see your deposit references while you talk. Start with the account data question if you are new — that is where most confusion begins. Nothing here is legal advice, and your own jurisdiction still decides what applies to you.

The mobile number you register, the name on the account, your wallet details, deposit references from bKash, Nagad or Rocket, device and session data, and the game rounds you play.

Yes. Ask from the email tied to your account and name the date range you want. We send account and transaction records after confirming it is you, as a readable export.

Only what a transfer needs: the reference, the amount and the wallet number involved. Payment partners do not get your lobby history, and we do not sell account data to anyone.

Message the privacy desk from your registered email. We close the wallet, end marketing messages, and keep only the records your local law requires us to hold, telling you which ones.

Sign-in and currency cookies are needed, otherwise the lobby cannot keep you logged in. Preference and measurement cookies are optional and can be switched off in settings without blocking play.

Use the help chat before you raise anything else, since a wrong number blocks the one-time code and every request that follows. The agent updates it after checking your account details.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.