Reference

Legal Terms For Your Account

One set of legal terms covers your whole 6zzz account — wallet deposits through bKash, Nagad or Rocket, lobby access and how we handle your details — and we keep it short enough to read in one sitting.

Plain-English termsRegion-based eligibilityWallet and account rulesRevision dates shown
6zzz Legal Terms For Your Account
POLICY CONTACT

Where To Send Policy Questions

Policy questions deserve a straight answer from someone who can change the text, not a script. Sign in and open the support button in your account so the agent sees your account wallet history while you talk — that saves a round of messages when the question is about a bKash, Nagad or Rocket payment you already made. Written questions about the terms, cookie use or a data request can go to our policy email desk, and we reply in English. If your question involves closing the account, say so in the first line.

In-Account Chat Sign in and open the support button in your account wallet. The agent can see the bKash, Nagad or Rocket payment you are asking about, so you explain it once.
Policy Email Desk For written questions about the terms, cookies or a data request, send them to our policy desk. We answer in English and keep the thread tied to your account record.
Closure And Corrections Ask for a name, address or phone correction, or request that we close the account, and put it in the first line of your message so it reaches the right team.
DATA AND ACCESS

How Your Data Is Held

Verification documents stay with our compliance team and are checked against the account name; game studios never see them. Session cookies keep you signed in on your phone and drop when you log out, while analytics cookies remain optional. We keep account and payment records for the period local law sets, then remove them. You can ask us to correct your name, address or phone number at any time, and each change is logged with its date.

Documents You Upload

Verification files stay with our compliance team and are matched against the name on your account wallet. Game studios and payment partners never see your ID or address documents.

Cookies And Sessions

Session cookies keep you signed in on your phone and are dropped when you log out. Analytics cookies are optional, and you can switch them off without losing lobby access.

How Long Records Stay

Account and payment records are held for the period local law sets, then removed. A closed account ends new history collection on the day closure is confirmed.

Correcting Your Details

Write to the policy desk to fix your name, phone number or address. We log every change, so a correction shows on your account record with the date it was made.

Terms, Data And Region Questions

These are the points people write to us about most often when they read the terms. If your situation is not covered here, the policy desk answers in English and can quote the exact clause that applies to your account and region.

Yes. This page and the terms linked from it are open to anyone, signed in or not. Read them first, then open your account wallet when the wording suits you.

Only people old enough to gamble where they live, and only in regions we are able to serve. Age and identity checks run before the account goes live.

New activity ends on the day closure is confirmed. Payment and identity records stay for the period local law requires, then they are deleted; you can ask which records are still held.

Send the request from the email tied to your account and name the data you want. We confirm receipt, then reply in English once your identity is checked.

They do, and each revision is dated on this page with a short summary of what moved. Keep using your account after a revision and the updated text applies.

That depends on your local law and the eligible region your account sits in, so we cannot give one answer for everyone. Support can point you to the clause that applies.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.